Strengths of a Website
Strengths as per SWOT Analysis will cover many aspects which are related to business internals also, starting with the fact that you have considered an analysis means that you do believe that there are issues with the website that need attention. This realization in itself is in S area of SWOT because many businesses do not believe that there are issues they need to attend.
SWOT Analysis will have the website user at the center of this complete exercise and will start with the Customer Experience on website by following the complete Customer Journey Map from being an Anonymous Visitor on the website, then becoming a Lead/Prospect followed by Opportunity and finally a Conversion that makes him a “Customer”.
User Experience
- Easy Navigation
- Brand Identity & Colors
- Convenient Search Options
- Chat Support
- FAQs and Support Articles
- Support Phone Numbers
- Call To Action Buttons and Placements
Technical
- SEO Friendly Pages
- No Broken Links
- Servers Optimized for Performance
- Secure with Firewalls and Injections
- No Backdoors